I am a seasoned Information Technology (IT) professional with more than 10 years of experience in multiple domains. I have diligently worked within the Software Development Life Cycle (SDLC) at GEICO, Fame, Inc., and Carlisle Development Group for over 12 years. Currently, I serve as Director, Business Solutions in the Information Technology department at Atlanta Housing where I am responsible for identifying and addressing operational, functional, and technological risks. Atlanta Housing (AH) depends on ,e to identify opportunities for improvements in efficiency through the use of technology. My innovation and accountability makes me an irreplaceable asset on teams within the IT field. Well-versed in Scrum and Agile methodology, I am an accomplished leader and highly sought after for special projects and process development improvement. I have an impeccable talent for managing multiple projects and forging internal and external customer relationships, which makes her an excellent Scrum Master. Among other strengths, I am a peer mentor and mediator when difficulties arise in the workplace. I have served in multiple capacities on AH’s Scrum team including, Scrum Master, Product Owner, and Business Analyst between 2015 and 2018 and as a Systems Analyst assisting GEICO’s Scrum team (not a member of the Scrum team) between 2011 and 2014.